Returns Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. This policy outlines how we handle returns and refunds. 

1. Return Window 

• You may return eligible items within 14 days from the date of delivery.

2. Eligible Items & Conditions

• Eligible Items: Any aspect of the globe that you may not be happy with.

• Return Conditions: To be eligible for a return, items must be returned in their original packaging.

3. Refund/Exchange Options

• You can choose to receive a full refund to your original payment method, an exchange for a new item, or store credit. 

• Example: We offer a full refund to your original method of payment within 3 days of receiving the returned item. 

4. How to Initiate a Return 

• Contact Us: Email our customer service team at [email protected]] with your order number and the reason for your return.

• Receive Instructions: We will provide you with instructions on how to package and send your return.

• Ship the Item: Ship the item to the address we provide.

5. Return Shipping Costs

• We would either refund you shipping costs or send a label for you to attach to the box
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6. Processing & Refunds 

• Once we receive and inspect your returned item, we will notify you of the status of your return.

• If approved, your refund will be processed, and a credit will be applied to your original payment method within 7 days.

7. Damaged or Defective Items 

• If your product arrived damaged or defective, please contact us at [email protected] within 3 days of delivery.

• A full refund or replacement will be issued, including the cost of original shipping.

8. Questions? 

• If you have any questions about our returns policy, please contact us at [email protected]